EDUCATION

University of Michigan, School of Information, Ann Arbor, MI

• M.S. in Information, Human-Computer Interaction, GPA 3.76, Apr 2012
• School of Information Merit Scholarship Recipient

National Chengchi University, Taipei, Taiwan

• B.A. in Journalism, Network and Multimedia, GPA 3.86, Jun 2008

RELEVANT EXPERIENCES

Oracle, Redwood Shores, California

Interaction Design Contractor, Aug 2012 – Present

• Creating storyboard videos and diagrams
• Designing websites through wireframing and prototyping
• Conducting remote usability tests with Oracle consultants and partners

Trend Micro, Taipei, Taiwan

User Interface Design Intern, May – Aug 2011

• Created Android application wireframes for a file synchronization product
• Researched user interface paradigms put into use by consumer mobile applications
• Designed product life cycle and user flow posters for Titanium Maximum Security

Youth E-Service, Mae Sot, Thailand

International E-service Volunteer, Aug – Sep 2009

• Conducted workshops on Adobe InDesign and Photoshop in Inside News, a magazine established by Burma refugees on the border of Thailand and Burma
• Taught Microsoft Word in Mae Tao Clinic, a medical organization which provided free health care for refugees and migrant workers

Chinatimes, Taipei, Taiwan

Trainee Journalist, Mar – Jun 2008

• Covered 6 special topics news in Taiwan’s fourth largest newspaper

ACADEMIC PROJECTS

CHI 2012 Student Design Competition: StoryCubes, Nov 2011 – May 2012

• Presented in ACM SIGCHI Conference 2012. Designed and prototyped a tangible user interface that helps connect elders in independent living communities
• Methods: storyboarding, contextual inquiry, affinity diagramming, persona, prototyping, usability testing

Pervasive Interaction Design: Augmented Memory, Jan – Apr 2012

• Designed a ubiquitous computing system that helps augment institutional memory and facilitate social interaction within makerspaces
• Methods: rapid prototyping, experience prototyping, interview, speed dating, user enactment, cultural probe

Interaction Design: Molly Maid iPad App Prototype, Sep – Dec 2011

• Designed an iPad application prototype for an in-house estimation tool that offered automatic calculation and task management using Adobe Fireworks
• Methods: wireframing, prototyping, usability testing, comparative analysis, persona

Usability Evaluation: Mirlyn Mobile, Jan – Apr 2011

• Conducted comprehensive usability evaluation of UM library mobile website
• Served as Project Manager, led the team through discussions and set weekly plans
• Methods: usability testing, comparative analysis, heuristic evaluation, persona, survey

iDesign Competition: Aoide Music Library, Jan – Apr 2011

• Won 2nd place for the design competition hosted by UM library
• Designed a website that provided an innovative browsing experience for library’s audio collection through timeline representation
• Methods: prototyping, usability testing, comparative analysis, persona

SKILLS

• UX Methods: Interaction Design, Wireframing, Prototyping, Storyboarding, Usability Testing, Interaction Maps, Comparative Analysis, Heuristic Evaluation, Personas & Scenarios, Cognitive Walkthrough, Contextual Inquiry, Cultural Probes, Survey Design, Speed Dating
• Software: Axure RP Pro, Adobe Fireworks, Adobe Illustrator, Adobe Photoshop,
  Adobe InDesign, Adobe Flash, Microsoft Office
• Programming: HTML, CSS, Java, Python
• Languages: Mandarin Chinese, English

PUBLICATIONS

• StoryCubes: Connecting Elders in Independent Living through Storytelling
  CHI 2012 Conference on Human Factors in Computing Systems Proceedings